Introduction
BLOOP (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of merchants, affiliates, and customers who use our services. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Referral & Affiliate app for Shopify stores. By installing or using our app, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
- Merchant Information: Name, email address, store URL, billing details.
- Affiliate Information: Name, email, payout details (e.g., PayPal, bank info).
- Customer Information: Name, email, purchase details, referral/affiliate activity.
- Technical Data: Browser type, IP address, device information, cookies.
2. How We Use Information
We use your information to:
- Provide and operate the referral & affiliate program.
- Track referrals, conversions, and commissions accurately.
- Process payouts to affiliates.
- Communicate updates, promotions, and support.
- Prevent fraud, abuse, or violations of our Terms.
- Comply with legal obligations.
3. Sharing of Information
We do not sell or rent personal data. We may share data only with:
- Service Providers (payment processors, email tools like Klaviyo/Mailchimp/Brevo).
- Shopify (to enable app functions within your store).
- Legal authorities (when required by law).
4. Data Retention
We retain data as long as your account is active or as needed to comply with our legal obligations. Merchants can request data deletion at any time by contacting us.
5. Data Security
We implement industry-standard encryption and safeguards to protect your data from unauthorized access, disclosure, or misuse.
6. Your Rights
Depending on your location, you may have the right to:
- Access the data we hold about you.
- Request correction or deletion.
- Opt out of marketing emails.
- Withdraw consent at any time.
7. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal data from them.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
Contact Us
If you have any questions about this page, email us at [email protected] or send us a message from our contact page.